Zipmex is delisting FTX Token (FTT) from its exchange on 15 November 2022

November 14, 2022

Zipmex is constantly reviewing the listed assets on our platform as we strive to provide the best trading experience for our customers. As a result, Zipmex is delisting FTX Token (FTT)

Asset delisting schedule:

  • 14 February 2023 18.00 (UTC +8) – Last day customers will be able to withdraw the asset marked for delisting via the Zipmex website and app.
  • 14 February 2023 18.00 (UTC +8) onwards – Customers will have to contact Customer Support to request withdrawal of the delisted asset. This may take up to 14 business days, depending on request volumes. 

In order to withdraw your assets to another wallet, you will need to complete the following steps

If you do not withdraw your assets within the timeline above, you won’t be able to withdraw the remaining assets via the Zipmex app or web. You will need to contact customer support to request a withdrawal.

Please note, the following withdrawal fees will continue to be applicable for all withdrawal requests:  

Your assets will be kept in your account until the withdrawal process has been completed.

Note: Currently trade and deposit functions on our platform are paused.

We apologise for the inconvenience caused. 

For further enquiries, reach out to Customer Support on Live Chat – we’re ready to help 24/7.
Email: [email protected]
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The Information provided herein is for general information only. It should not be taken as professional consulting, legal or financial advice from Zipmex Pte Ltd (Singapore UEN No. 201830972H) or any affiliated entities.

You should consider seeking independent legal, financial, taxation and/or other advice to confirm any information you receive and how this information might relate to your unique circumstances.Currently, the activities of Zipmex are not regulated or licensed by the Monetary Authority of Singapore (“MAS”). As cryptocurrency and digital tokens involve high risks, investors may lose all their investment money and should make any investments according to their own

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.


The Monetary Authority of Singapore ("MAS") requires us to provide this risk warning to you as a customer of Zipmex.

Before you pay Zipmex any money or DPT, you must be aware of the following.

  1. Zipmex is not currently licensed by MAS to provide DPT services. This means that you will not be able to recover all the money or DPTs you paid to Zipmex if Zipmex’s business fails.
  2. You should not transact in the DPT if you are not familiar with this DPT. This includes how the DPT is created, and how the DPT you intend to transact is transferred or held by Zipmex.
  3. You should be aware that the value of DPTs may fluctuate greatly. You should buy DPTs only if you are prepared to accept the risk of losing all of the money you put into such tokens.
  4. You should be aware that Zipmex may offer services related to DPTs which are promoted as having a stable value, commonly known as “stablecoin”.
  5. DPT held in your Hosted Wallet is not subject to the Singapore Deposit Insurance Scheme (“SDIC”) or any similar insurance or guaranty scheme of any other jurisdiction. In addition, funds stored in your Fiat Wallet do not benefit from the SDIC or any similar insurance or guaranty scheme of any other jurisdiction.

ZipUp+ products have not been approved by the Monetary Authority of Singapore (“MAS”) under the Payment Services Act 2019 and MAS has not reviewed or approved any features of these product offerings. Please review this link for the full terms and conditions and risk disclosure.