Important Announcement: Moratorium Update

November 29, 2022

29 November 2022

Dear Zipmex customer, 

The applications for extension of time of the moratorium

As informed previously, the applications for an extension of time of the moratorium (the “Extension of Time Applications”) have been fixed for hearing on 2 December 2022 at 10 am to 11:30 am (Singapore time) (the “Hearing”).

The High Court of Singapore has directed that all parties who may be affected by the orders sought in the Extension of Time Applications and who wish to attend the hearing sign up directly with Zoom at the following link: https://go.gov.sg/supctwebinarhearing.

Upon registration, each registrant should receive a confirmation email that contains the Zoom details for the Hearing.

For further enquiries, reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Singapore:
Email: [email protected]
Facebook: Zipmex Asia

Thailand:
Email: [email protected]
Facebook: Zipmex Thailand

Indonesia
Email: [email protected]
Facebook: Zipmex Indonesia

Australia:
Email: [email protected]
Facebook: Zipmex Asia

Thank you.

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RISK WARNING ON DIGITAL PAYMENT TOKEN SERVICES

The Monetary Authority of Singapore ("MAS") requires us to provide this risk warning to you as a customer of Zipmex.

Before you pay Zipmex any money or DPT, you must be aware of the following.

  1. Zipmex is not currently licensed by MAS to provide DPT services. This means that you will not be able to recover all the money or DPTs you paid to Zipmex if Zipmex’s business fails.
  2. You should not transact in the DPT if you are not familiar with this DPT. This includes how the DPT is created, and how the DPT you intend to transact is transferred or held by Zipmex.
  3. You should be aware that the value of DPTs may fluctuate greatly. You should buy DPTs only if you are prepared to accept the risk of losing all of the money you put into such tokens.
  4. You should be aware that Zipmex may offer services related to DPTs which are promoted as having a stable value, commonly known as “stablecoin”.
  5. DPT held in your Hosted Wallet is not subject to the Singapore Deposit Insurance Scheme (“SDIC”) or any similar insurance or guaranty scheme of any other jurisdiction. In addition, funds stored in your Fiat Wallet do not benefit from the SDIC or any similar insurance or guaranty scheme of any other jurisdiction.

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