Update On Moratorium Application

November 18, 2022

18 November 2022

Dear Zipmex customer, 

Update on Moratorium Applications in Singapore 

Each of the Zipmex companies have filed applications for the extension of their moratorium in Singapore, until 2 April 2023.

Copies of the applications and the affidavits can be found at: https://www.dropbox.com/s/4dn5tfzuv8eiq74/Dropbox%2018112022.zip?dl=0 

If you have been verified as a Zipmex user, you can proceed to access the documents with the same password previously provided. If you have not yet verified your email account as a user, customer, or creditor of any of the Zipmex Companies, please send an email to [email protected] for a verification check to obtain the password to access the document. Thank you.

For further enquiries, reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Singapore:
Email: [email protected]
Facebook: Zipmex Asia

Thailand:
Email: [email protected]
Facebook: Zipmex Thailand

Indonesia
Email: [email protected]
Facebook: Zipmex Indonesia

Australia:
Email: [email protected]
Facebook: Zipmex Asia

Thank you.

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RISK WARNING ON DIGITAL PAYMENT TOKEN SERVICES

The Monetary Authority of Singapore ("MAS") requires us to provide this risk warning to you as a customer of Zipmex.

Before you pay Zipmex any money or DPT, you must be aware of the following.

  1. Zipmex is not currently licensed by MAS to provide DPT services. This means that you will not be able to recover all the money or DPTs you paid to Zipmex if Zipmex’s business fails.
  2. You should not transact in the DPT if you are not familiar with this DPT. This includes how the DPT is created, and how the DPT you intend to transact is transferred or held by Zipmex.
  3. You should be aware that the value of DPTs may fluctuate greatly. You should buy DPTs only if you are prepared to accept the risk of losing all of the money you put into such tokens.
  4. You should be aware that Zipmex may offer services related to DPTs which are promoted as having a stable value, commonly known as “stablecoin”.
  5. DPT held in your Hosted Wallet is not subject to the Singapore Deposit Insurance Scheme (“SDIC”) or any similar insurance or guaranty scheme of any other jurisdiction. In addition, funds stored in your Fiat Wallet do not benefit from the SDIC or any similar insurance or guaranty scheme of any other jurisdiction.

ZipUp+ products have not been approved by the Monetary Authority of Singapore (“MAS”) under the Payment Services Act 2019 and MAS has not reviewed or approved any features of these product offerings. Please review this link for the full terms and conditions and risk disclosure.

ZipUp+ products are not defined as “deposits” under Section 4B of the Banking Act and hence there is no insurance by the Singapore Deposit Insurance Corporation Limited in the event if Zipmex Pte. Ltd. fails.