Things to check before making any transactions

August 10, 2022

Check before making transactions at Zipmex for your security

1. Please check carefully the information and origin of any person that contacts you.

Please note that the company does not have a policy of contacting customers to request personal information via social media channels, unless the customer communicates there with us first.

We will never ask for your password, and do not click on email links without verifying the source of the email first.

The contact person must be from using an official Zipmex account/sender address only:

[email protected]

Social Media:
Facebook : Zipmex Australia

2. Please use the website through the bookmarks created. You should avoid entering through unknown search engines and devices other than yours.

3. You should log in via the Zipmex mobile application or website and only. Do not forget to check the link before clicking it. 

4. Make sure to keep your email and password in a safe place. Do not use your password that is similar to other accounts.

5. Activate Two-Factor Authentication (2FA). You can enable it via your mobile phone/Zipmex application. 


6. Keep the OTP or Authentication Code secret. Do not log in to public devices.

Stay vigilant at all times. 

Team Zipmex

We’re here 24/7 to support you. You can contact us via all channels below.

Email: [email protected]

Facebook: Zipmex Australia

*Investing in digital assets carries a high level of risk, including the risk of losing all of the invested amount. Investors should refer to the offering information prior to investing as well as invest appropriately with acceptable risk levels. For more information visit

Zipmex is APAC's largest crypto exchange and we're growing fast in Australia - an innovative platform that offers easy and safe trading, reward accounts, low fees and access for anyone from anywhere. It's time for a financial revolution. Join us.

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