KYC System Upgrade โ€“ 2 July 2021 06:00 โ€“ 07:30 (GMT+7)

July 01, 2021


Date: Friday July 2nd, 2021
Time: 06.00 – 07.30 (GMT+7)

There will be maintenance on KYC system due to migration from FrankieOne Onfido account to Zipmex Onfido account. Customers will not be able to KYC across all 4 regions during this period.

Please do inform us if you have any issues.

You can contact our Customer Support at
Thailand: [email protected]
Indonesia: [email protected]
Global: [email protected]
Australia: [email protected]

Apologies for any inconveniences caused.

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