Support Center > Contact support > What are the official channels to contact our customer support team?

What are the official channels to contact our customer support team?

Zipmex offers 24-hour customer support through the following channels

Official channels to contact our Customer Support

1. Live Chat
Web: https://zipmex.com/au or https://zipmex.com/au/accounts/sign-in
Mobile app: Go to ‘Profile’, click ‘Live Chat’
2. Line Official: @zipmex or click here
3. Email: [email protected]

Beware of fake websites and fake social media accounts
๐Ÿ“Œ To secure your account, please check carefully when you sign in to the website.

Have more questions?

Contact Us

Zipmex is APAC's largest crypto exchange and we're growing fast in Australia - an innovative platform that offers easy and safe trading, reward accounts, low fees and access for anyone from anywhere. It's time for a financial revolution. Join us.

A member of

ASIC registered

AUSTRAC registered