Support Center > Getting started > Required documents for identity verification (KYC)

Required documents for identity verification (KYC)

In order to get your account verified, we require the following documents to be uploaded in your account:

Basic KYC:

  • Proof of identity — your valid state issued ID OR driver’s license OR Passport
  • An updated selfie

Enhanced KYC (to increase max/min withdrawal and deposit limits): 

  • Bank statement for the past 3 months
  • Proof of address documents (bank statement, credit card bills, electronic bills (water, electricity, gas, internet, telephone), salary certificate, insurance statement, tax invoice or house registration)

Other documents

There might be some cases which required users to upload an additional photo of the identity document.

Have more questions?

Contact Us

Zipmex is APAC's largest crypto exchange and we're growing fast in Australia - an innovative platform that offers easy and safe trading, reward accounts, low fees and access for anyone from anywhere. It's time for a financial revolution. Join us.

A member of

ASIC registered

AUSTRAC registered