Trade Bitcoin on
Zipmex

Simply sign up here: https://trade.zipmex.com/signup enter your information and submit the form. Then check your email for the verification to verify your account.

Once the account is verified, please kindly check your email for more information from us. 

Then, go to Setting > Verification Level > Start your KYC. Once your KYC is completed, go to Wallet > Find the currency you wish to deposit > Click on Deposit symbol to make a deposit. Once your account is funded, you can start trading!

To create an account, first make sure you are visiting the official Zipmex site at https://www.zipmex.com

You can quickly create an account directly on the home page by clicking on the sign up button. You just need to fill up your email address and password.

The minimum password length is 8 characters but we recommend using a long unique password created by a password manager.

If the password is less than 25 characters long, it must contain one special character, one number, and 1 capital letter, and it cannot be similar to your username. 

Please read and agree to our terms of service and privacy policy, before checking the box and clicking “Create my account”.

For the advance option, you can hit “Sign up” button located on the top right of the home page which will directly lead you to https://trade.zipmex.com/signup 

Fill in all the required fields and click “Accept”. After that, a confirmation email will be sent to the email you used to register. Click the “Activate Account” button.

Congratulations! You have successfully created your Zipmex account.

Registered

Currency	Daily Deposit Limit	Daily Withdrawal Limit
USD	0	0
SGD	0	0

KYC

Currency	Daily Deposit Limit	Daily Withdrawal Limit
USD	100,000	100,000
SGD	40,000	100,000

Enhanced KYC

Currency	Daily Deposit Limit	Daily Withdrawal Limit
USD	250,000	250,000
SGD	250,000	250,000

In order to start trading with us, you as a freshly registered user may need to verify yourself through KYC which requires collateral documents.

The different Verification Tiers are as follows:

• Registered – this is the default Tier obtained after registering your account and confirming your email address.
• KYC – you can deposit, withdraw and trade in digital currency. You are required to provide your personal particulars, a billing address, a photo of yourself and identity documents.

In order to get your account verified, we require the following documents to be uploaded in your account:

Basic KYC:

• Proof of identity — your valid state issued ID OR driver’s license OR Passport
• An updated selfie

Enhanced KYC (to increase max/min withdrawal and deposit limits): 

• Bank statement for the past 3 months
• Proof of address documents bank statement, credit card bills, electronic bills (water, electricity, gas, internet, telephone), salary certificate, insurance statement, tax invoice or house registration)

There might be some cases which required users to upload an additional photo of the identity document.

If you have fiat currency in your account that is available to withdraw, you can initiate a wire transfer to your linked bank account in your name.

To withdraw, follow these 4 steps: 

1. Go to wallet > withdraw > select currency
2. Enter your withdrawal amount, bank details and name
3. Press ‘Withdraw’ at the bottom to confirm
4. Click the 2FA link in the email you receive

Please allow for up to 24 hours of processing of withdrawal.

Facebook –  https://www.facebook.com/zipmexasia/

Instagram –  https://www.instagram.com/zipmex/

Telegram –  https://t.me/zipmexasia/%20

YouTube –  https://www.youtube.com/channel/UCFAb2HPdUwdWUnA91h3VmSg

Twitter –   https://twitter.com/zipmex

Medium –  https://medium.com/@Zipmex

ZIPMEX Company has measures to control and obtain a license for digital asset trading by the Monetary Authority of Singapore (MAS).

What We Need to Have	What Is It	Why Is It Important to You
Capital Requirement	1. We are subject to the minimum initial capital and own funds requirement. Our capital requirement is intended for covering the risks of operating an exchange. 2. We protect your funds by segregating your fiat from our company account.	Your funds are protected and entrusted to a company with adequate operating capital.
Custody Solution	1. We work with BitGo as our custodian for digital assets. They use multi-signature technology for every transaction. 2. BitGo insures the digital assets stored on its custody wallet with coverage up to USD 100 million.	Your digital assets are safe, secured and insured with us.
Auditor Requirement	We are audited annually by an auditor who review our financial statements thoroughly.	We are financially accountable and transparent as approved by external auditors.
Thorough KYC policies and procedures	1. We perform customer due diligence (CDD), identification and verification procedures, including enhanced due diligence, PEPs checks, screening against UN, EU, OFAC sanction lists. 2. We perform live video verification of all KYC customers to reduce identify fraud.	You are part of an ecosystem where all bad actors are prohibited from entering and all participants exist in the real-world.
Sound Anti-money laundering (AML) policies and procedures	Risk-based approach (RBA) in assessing and managing the money laundering and terrorist financing risk to the company.	Your funds will not be used or mixed with funds associated with money laundering and terrorism financing.
Comprehensive IT security policies	1. Our IT security policy is approved by regulators and ensures that information security and technology management system is always up-to-date. 2. Our platform has undergone strenuous IT audits and penetration tests in order to prevent hacking and malicious attacks against the platform.	Our platform has been audited and battle-tested to provide you with the most safe and secure experience.
Wide-ranging compliance policies and procedures	1. We have implemented policies and procedures for all processes of the company, all of which have been reviewed and approved by our regulators. 2. We have a comprehensive risk management policy to ensure that risks are mitigated and accounted for.	Everything we do has a policy, manual and workflow. You can be assured that we have planned for every scenario and always protect your funds and/or digital assets.
Data protection and security	We never disclose your personal information to third-parties unless they are regulatory bodies or governmental entities.	Your privacy, sensitive information and personal data is safe and protected with us.

Depositing digital assets into your Zipmex account can only be initiated by the account owner. If you’d like to add to your balance of digital assets, you’ll need to use your unique Zipmex deposit address which you can find in your wallet tab.

You must initiate a withdrawal from your external wallet or service provider in order to deposit the desired amount into your unique Zipmex deposit address.

*Please note, that when you are withdrawing BTC from the exchange you may only send your BTC to another BTC address.