Deposito, Transfer, and Withdrawal Temporarily Unavailable From May 12th to 16th, 2021

May 11, 2021

Due to Eid al-Fitr, deposit activities via cash deposit and interbank transfers is temporarily unavailable. This service is not available because of Bank Indonesia operational activities for RTGS ( Real Time Gross Settlement ) and LLG will be suspended May 12th-16th, 2021. This service will return to normal after May 16th, 2021.

Meanwhile, withdrawal for more than IDR 100 million to other banks besides BCA, Mandiri, BNI, BNI Syariah, BRI, CIMB Niaga, Sinarmas, and Permata, also not available from May 12th to 16th, 2021. Withdrawal activities will return to normal after May 16th, 2021.

As an alternative, you can make a partial withdrawal. For example, you can withdraw IDR 20 million for five times or making withdrawals couple times with a nominal value of less than IDR 100 million.

Sorry for inconvenience.

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

ZEI is currently registered under and listed by Bappebti as a candidate merchant. To date, the Indonesian government has established crypto assets as commodities which can be determined as the subjects of futures contracts, which can be traded through the Futures Exchange (of crypto assets).


Before you use the Services, you must be aware of the following:

  1. You should not transact Digital Assets if you are not familiar with Digital Assets. Transacting Digital Assets may not be suitable for you if you are not familiar with the technology of the Services that are provided.
  2. You should be aware that the value of Digital Assets may fluctuate greatly. You should buy Digital Assets only if you are prepared to accept the risk of losing all of the money you put into such Digital Assets.
  3. You should be aware that although we strive to provide you with excellent service, we do not guarantee that the Site or Services will be available without interruption.
  4. Digital Assets held in your Hosted Wallet and funds in your Fiat Wallet are not subject to the Indonesian insurance or guarantee scheme as provided by the Indonesian Deposit Insurance Corporation (Lembaga Penjamin Simpanan).