Official Statement from Zipmex
July 22, 2022

At this time, Zipmex has enabled withdrawals from our trade wallet.
Transfers from Z Wallet to trade wallet are not available at this time.
Ever since the black swan events surrounding the crypto space, Zipmex has retrieved the majority of our funds and assets that were historically deposited with our deployment partners and have been actively working to resolve the situation for the remaining outstanding assets. There were no materially adverse impacts to our operations.
We want to take this opportunity to correct some misleading information that is currently circulating in regards to our exposure. Our current exposure as of the 21st of July 2022 is as follows:
- $48m with Babel
- $5m with Celsius
Recovery progress
We are in discussions with Babel to resolve this situation. We spoke with Babel’s advisors recently and we are currently evaluating our options based on those discussions. Dialogue remains open and we remain committed to resolving this situation.
Our exposure to Celsius was minimal, as such, we were intending to write this off against our own balance sheet. We are actively engaging with Celsius to resolve this situation.
What happens next?
For now, Zipmex is exploring all available channels including fundraising, legal action, and restructuring.
In the meantime, Zipmex Indonesia will enable withdrawals only for Trade Wallet.
ZipUp+ is unfortunately paused for now while we remedy the situation, and we will be working actively to re-enable Z Wallet transfers as soon as possible.
We will continue to engage in open dialogue with the community, regulators, and all impacted parties.
Our first priority is to our users and we are doing everything in our power to restore all functionality on the platform while being as transparent as possible.
Thank you for your patience and continued support
More information about Zipmex Indonesia
- Email: [email protected]
- Telegram CS: https://t.me/CS_ZipmexID_bot
- Live Chat via Zipmex app
- Official Instagram account: @zipmexindonesia
- Official Twitter account: @zipmexindonesia