Announcement: System Maintenance on 19 May 2023 00:00 – 04:00 (UTC+7)

May 17, 2023

Dear Zipmex Customer,

Zipmex would like to inform you that there will be a System Maintenance on Friday 19th May 2023 00:00 – 04:00 (UTC+7).

During this time, all Zipmex users cannot use our platform or access our services due to the maintenance.

We apologise for any inconvenience caused.

For further enquiries, please reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Email: [email protected]
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    ZEI is currently registered under and listed by Bappebti as a candidate merchant. To date, the Indonesian government has established crypto assets as commodities which can be determined as the subjects of futures contracts, which can be traded through the Futures Exchange (of crypto assets).

    RISK WARNING ON THE SERVICES

    Before you use the Services, you must be aware of the following:

    1. You should not transact Digital Assets if you are not familiar with Digital Assets. Transacting Digital Assets may not be suitable for you if you are not familiar with the technology of the Services that are provided.
    2. You should be aware that the value of Digital Assets may fluctuate greatly. You should buy Digital Assets only if you are prepared to accept the risk of losing all of the money you put into such Digital Assets.
    3. You should be aware that although we strive to provide you with excellent service, we do not guarantee that the Site or Services will be available without interruption.
    4. Digital Assets held in your Hosted Wallet and funds in your Fiat Wallet are not subject to the Indonesian insurance or guarantee scheme as provided by the Indonesian Deposit Insurance Corporation (Lembaga Penjamin Simpanan).