System Upgrade โ€“ 15 Apr 2021 15:00 GMT+7

April 13, 2021

System Maintenance

Date: Thursday 15th April 2021
Time: 15:00 (GMT+7) until Ethereum has confirmed upgrade is completed.

There will be a system upgrade to improve stability on Zipmex due to ETH Berlin Upgrade. The exchange will still be operating as normal. Users will be unable to deposit & withdrawal for ETH and ERC-20 tokens (ETH, USDT, GOLD, C8P, USDC, LINK, OMG, SXP, MKR and YFI) during maintenance period. Once the system returns to normal, the announcement will be made immediately on Zipmex’s social media channels.

Please do inform us if you have any issues.

You can contact our Customer Support at
Thailand: [email protected]
Global: [email protected]
Australia: [email protected]
Indonesia: [email protected]

Apologies for any inconveniences caused.

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

ZEI is currently registered under and listed by Bappebti as a candidate merchant. To date, the Indonesian government has established crypto assets as commodities which can be determined as the subjects of futures contracts, which can be traded through the Futures Exchange (of crypto assets).

RISK WARNING ON THE SERVICES

Before you use the Services, you must be aware of the following:

  1. You should not transact Digital Assets if you are not familiar with Digital Assets. Transacting Digital Assets may not be suitable for you if you are not familiar with the technology of the Services that are provided.
  2. You should be aware that the value of Digital Assets may fluctuate greatly. You should buy Digital Assets only if you are prepared to accept the risk of losing all of the money you put into such Digital Assets.
  3. You should be aware that although we strive to provide you with excellent service, we do not guarantee that the Site or Services will be available without interruption.
  4. Digital Assets held in your Hosted Wallet and funds in your Fiat Wallet are not subject to the Indonesian insurance or guarantee scheme as provided by the Indonesian Deposit Insurance Corporation (Lembaga Penjamin Simpanan).