Support Center > Moratorium > Account Holders, Creditors and Vendors

Account Holders, Creditors and Vendors

No. QuestionsAnswer
1Who are the creditors of Zipmex?Zipmex’s creditors consist of customers on the exchange, token holders and vendor creditors.
2Will Zipmex prioritise larger creditors over others?No, Zipmex will not prioritise larger creditors.
3Why is my name not on the list of creditors filed into Court?The filings in the Singapore court proceedings only require a list of the top 20 creditors.
          
Nonetheless, not being on the list does not mean you are not a creditor, and not being on the list does not exclude you from any claims proceedings should there be any in the future.
4What does it mean to have the name listed in the email? Will it impact my chance to get my money returned?No, there is no impact. It was included as a court proceeding requirement.
5What is my role/rights as creditors/vendors?Creditors may participate in the restructuring process and engage with the Zipmex Group.
6Do creditors lose the ability to make any legal claims at any point or during the moratorium period?The moratorium is submitted to the Singapore High Court and subsists in Singapore. Creditors are advised to seek legal advice on any claims they may have in the relevant jurisdiction.

Have more questions?

Contact Us

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

ZEI is currently registered under and listed by Bappebti as a candidate merchant. To date, the Indonesian government has established crypto assets as commodities which can be determined as the subjects of futures contracts, which can be traded through the Futures Exchange (of crypto assets).

RISK WARNING ON THE SERVICES

Before you use the Services, you must be aware of the following:

  1. You should not transact Digital Assets if you are not familiar with Digital Assets. Transacting Digital Assets may not be suitable for you if you are not familiar with the technology of the Services that are provided.
  2. You should be aware that the value of Digital Assets may fluctuate greatly. You should buy Digital Assets only if you are prepared to accept the risk of losing all of the money you put into such Digital Assets.
  3. You should be aware that although we strive to provide you with excellent service, we do not guarantee that the Site or Services will be available without interruption.
  4. Digital Assets held in your Hosted Wallet and funds in your Fiat Wallet are not subject to the Indonesian insurance or guarantee scheme as provided by the Indonesian Deposit Insurance Corporation (Lembaga Penjamin Simpanan).