Support Center > ZipWorld > Why was my redemption unsuccessful?

Why was my redemption unsuccessful?

There are some possibilities that might make your redemption unsuccessfull, which are:

  1. The offer are sold out
  2. Our drops are very limited.
  3. You have insufficient fund of ZMT in your trade wallet.

If those three are not happening or you have inconvenience, please contact Customer Support Zipmex Indonesia on Live Chat or email [email protected].

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