Support Center > Wallet > How to transfer my assets from Z Wallet to Trade Wallet?

How to transfer my assets from Z Wallet to Trade Wallet?

  • Log in to your Zipmex account at https://zipmex.com/id/trade
  • Hover to “Wallet” on the top navigation bar, select “Overview” from the drop down menu
  • Click the “Transfer” button
  • Select “Trade Wallet” as the destination
  • Select the assets you want to transfer
  • Enter the amount of assets you want to transfer
  • Click “Confirm Transfer” button

Please note that the transfer assets feature from and to Z Wallet are only available on the Zipmex website. And assets that can be transferred are only ZMT.

If you encounter any problems transferring your asset, please contact us immediately at [email protected] for assistance. You can also contact Zipmex Indonesia Customer Support via Telegram and Live Chat via the application.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

ZEI is currently registered under and listed by Bappebti as a candidate merchant. To date, the Indonesian government has established crypto assets as commodities which can be determined as the subjects of futures contracts, which can be traded through the Futures Exchange (of crypto assets).

RISK WARNING ON THE SERVICES

Before you use the Services, you must be aware of the following:

  1. You should not transact Digital Assets if you are not familiar with Digital Assets. Transacting Digital Assets may not be suitable for you if you are not familiar with the technology of the Services that are provided.
  2. You should be aware that the value of Digital Assets may fluctuate greatly. You should buy Digital Assets only if you are prepared to accept the risk of losing all of the money you put into such Digital Assets.
  3. You should be aware that although we strive to provide you with excellent service, we do not guarantee that the Site or Services will be available without interruption.
  4. Digital Assets held in your Hosted Wallet and funds in your Fiat Wallet are not subject to the Indonesian insurance or guarantee scheme as provided by the Indonesian Deposit Insurance Corporation (Lembaga Penjamin Simpanan).