Support Center > Wallet > How to transfer my assets from the Trade Wallet to the Z Wallet?

How to transfer my assets from the Trade Wallet to the Z Wallet?

Here’s how you can transfer your assets from the Trade Wallet to the Z Wallet, or vice versa:

  • Make sure you are registered and verified with Zipmex
  • Login to your Zipmex account
  • Click “Wallet” menu
  • Then click “Transfer”
  • Select the asset you want to transfer
  • Then, select the wallet, e.g. “From Trade Wallet” and “To Z Wallet” 
  • Input the amount you want to transfer
  • Recheck the details before you confirm your transfer, and click “Confirm Transfer”
  • Your asset has been transferred. It will automatically appear in the destination wallet

If you encounter any problems transferring your asset, please contact us immediately at [email protected] for assistance. You can also contact Zipmex Indonesia Customer Support via Telegram and Live Chat via the application.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

ZEI is currently registered under and listed by Bappebti as a candidate merchant. To date, the Indonesian government has established crypto assets as commodities which can be determined as the subjects of futures contracts, which can be traded through the Futures Exchange (of crypto assets).

RISK WARNING ON THE SERVICES

Before you use the Services, you must be aware of the following:

  1. You should not transact Digital Assets if you are not familiar with Digital Assets. Transacting Digital Assets may not be suitable for you if you are not familiar with the technology of the Services that are provided.
  2. You should be aware that the value of Digital Assets may fluctuate greatly. You should buy Digital Assets only if you are prepared to accept the risk of losing all of the money you put into such Digital Assets.
  3. You should be aware that although we strive to provide you with excellent service, we do not guarantee that the Site or Services will be available without interruption.
  4. Digital Assets held in your Hosted Wallet and funds in your Fiat Wallet are not subject to the Indonesian insurance or guarantee scheme as provided by the Indonesian Deposit Insurance Corporation (Lembaga Penjamin Simpanan).