ZIPLOCK TERMS AND CONDITIONS – ID-EN
Last Updated: 8 October 2021
These terms and conditions (“ZipLock T&Cs” or “Agreement”) constitute a legally binding agreement between you and PT Zipmex Exchange Indonesia (“Zipmex”, “we”, “us”, “our”), a company incorporated in Indonesia, which governs your use of ZipLock, a feature within the Zipmex Wallet App (“Wallet App”). Your “Zipmex Account” is the account with us in which you may transfer qualifying Digital Assets to earn interest as described in the “TRANSFER” section below.
References shall be made to the Zipmex Terms of Services (“ToS”) Capitalised terms and expressions used in this ZipLock T&Cs shall have the same meanings given to them in the ToS, unless otherwise specified in this ZipLock T&Cs or the context clearly otherwise requires.
Disclosure of Risks
You understand, acknowledge, and agree that:
- YOU ACCEPT THE RISK OF LOSS ASSOCIATED WITH THE LOSS OF YOUR DIGITAL ASSETS AS A RESULT OF THEIR TRANSFER TO OR FROM, HOLDING, PLACEMENT OR STORAGE WITH, OR USE BY ZIPMEX, UP TO AND INCLUDING THE TOTAL AMOUNT OF DIGITAL ASSETS THAT YOU SUBSCRIBE TO VIA ZIPLOCK;
- ZIPMEX IS NOT A BANK OR DEPOSIT-TAKING INSTITUTION AND ZIPLOCK IS NOT A DEPOSIT, CHECKING OR SAVINGS ACCOUNT OR SERVICE SIMILAR THERETO;
- DIGITAL ASSETS THAT YOU SUBSCRIBE TO ZIPLOCK ARE NOT SUBJECT TO THE INDONESIAN INSURANCE OR GUARANTEE SCHEME AS PROVIDED BY THE INDONESIAN DEPOSIT INSURANCE CORPORATION (LEMBAGA PENJAMIN SIMPANAN). THERE MAY BE PARTIAL OR TOTAL LOSS OF YOUR DIGITAL ASSETS ARISING FROM THE TRANSFER TO OR FROM, HOLDING, PLACEMENT OR STORAGE WITH, OR USE OF YOUR DIGITAL ASSETS WITH ZIPMEX. FOR EXAMPLE, WITHOUT LIMITATION, A LOSS MAY INCUR IN THE EVENT OF ZIPMEX’S DEFAULT PARTIALLY OR ENTIRELY, OR WHEN DIGITAL ASSETS ARE COMPROMISED AS A RESULT OF TECHNOLOGICAL FAULTS OR A CYBER ATTACK ON ZIPMEX;
- ZIPMEX DOES NOT ACT AS YOUR TRUSTEE OR INVESTMENT ADVISER AND NO FIDUCIARY RELATIONSHIP EXISTS BETWEEN US, WE HAVE NO TRUST OR OTHER OBLIGATIONS IN RESPECT OF YOUR DIGITAL ASSETS OTHER THAN THOSE EXPRESSLY SPECIFIED IN THESE ZIPLOCK T&CS; AND
- ZIPMEX RESERVES THE SOLE DISCRETION AND RIGHT TO HOLD ON ANY INTEREST OR REWARD DISTRIBUTION IF ANY TERMS IN THIS ZIPLOCK T&CS OR THE TOS ARE BREACHED.
You are only eligible to enter into this Agreement and use ZipLock if you are an approved user of Zipmex who has completed the registration process, received an approval email from us and agreed to the ToS.
By entering into this Agreement, you acknowledge and confirm that you satisfy all the conditions set out above (“Eligible User”). If we later become aware that you are not an Eligible User (“Ineligible User”), we may delete your ZipLock Account immediately and ban you from using any of our or our Affiliates’ products or services. Zipmex shall not be held liable for any legal or monetary consequences arising from the use of ZipLock or our services and products by an Ineligible User. Any Ineligible User shall indemnify and hold harmless Zipmex and its Affiliates from any legal or monetary consequences arising from such use.
ZIPMEX EARN PLANS
Zipmex offers different Earn Plans for different digital assets. ZipLock is a Fixed Earn Plan and ZipUp is a Flexi Earn Plan. Each Earn Plan you establish will be separate. In that way, the interest calculation for each of these Earn Plans will be done separately based on the cryptocurrency in the specific Earn Plan. Additionally, if you stake ZMT, you may enjoy a more favorable interest rate for your Earn Plan.
You are allowed to have multiple active Earn Plans at a given time provided that the total Principal (as defined below) for all of your Earn Plans shall not exceed the maximum Principal limit as displayed on the Wallet App. We may change this maximum Principal limit at any time by disclosing such change and the new limit in your Wallet App.
You may transfer any digital assets supported by ZipLock (as displayed on the Wallet App and as may be revised from time to time) from the relevant wallet in your Wallet App to your ZipLock Account as principal (the “Principal”) to earn interest.
You understand and agree that during the Earn Term, Zipmex may hold or convert the Principal into other cryptocurrencies for our investment purposes, which may include the making of loans to other Zipmex customers. Those investments by Zipmex are made in the name of Zipmex only and you will have no benefits or liabilities from such investments.
INTEREST AND RELATED TERMS
Interest Accrual: The Principal will start accruing interest on the day after you establish the ZipLock Earn Plan and fund the ZipLock Earn Plan with Digital Assets from the relevant wallet in your Wallet App. Interest will be calculated at a fixed rate. Accrued interest will be paid in the same Digital Assets as the Principal and credited to the relevant wallet in your Wallet App. If we do change any interest rates, we will notify you via email of such changes reasonably in advance of implementing them.
ZipLock Term: The ZipLock Term for each ZipLock Earn Plan will be specified for each ZipLock Earn Plan.
Cap on Rewards: There may be campaigns organised from time to time where Zipmex will distribute additional rewards in addition to the interest on ZipLock Earn Plans. There may be a cap specified for these rewards and these rewards will be distributed while stocks last and at the sole discretion of Zipmex.
Minimum Balance to Open: Each ZipLock Account will have a minimum balance that is required to open the ZipLock Account, which will be disclosed to you when you request the Fixed Plan.
Timezone: Zipmex will be using Universal Coordinated Time (UTC) as the reference time to calculate all transfers, withdrawals and interest. Zipmex will endeavour to airdrop any amounts at or about 15:00 UTC daily.
Withdrawals: You are not allowed to close a ZipLock Account or withdraw funds before the maturity date of the ZipLock Term. If you intend to withdraw funds after the maturity date, you may refer to any associated withdrawal fees at: https://zipmex.com/fee-schedule/.
We expressly reserve the right to and at any time, without liability to you to:
- refuse your request to open a ZipLock Account;
- change the eligibility criteria for registration or use of ZipLock at any time;
- close, suspend, limit, restrict or terminate your access to ZipLock; or
- change, update, remove, cancel, suspend, disable or discontinue any features, component, content, incentive or referral plan of ZipLock; provided, however, that we may not change the interest rate, maturity date or any other terms that impact your interest earnings during the current term of any Earn Plan you have.
You are responsible for your own tax obligation regarding your use of ZipLock. It is your responsibility to determine what kind of filing or reporting is required of you by the competent tax authority, which taxes and to what extent you are obliged to pay and which tax exemptions you are eligible to. Zipmex shall not be required to compensate you for your tax obligation or advise you in relation to your tax issues. Notwithstanding the foregoing, Zipmex will make any tax withholdings or filings that we are required to make by law.
You shall use ZipLock and our services in good faith. Without limiting the foregoing, you agree that you shall not:
(i) violate or breach any terms in the ToS, these ZipLock T&Cs, Privacy Notice or Cookies Policy or any applicable laws and regulations in any jurisdiction;
(ii) provide false, inaccurate, incomplete, out-of-date or misleading information;
(iii) commit, conduct or perform any misrepresentation, fraud, malicious act or criminal activities;
(iv) interfere, intercept, or expropriate our network, system, data, or information;
(v) transmit or upload any virus, or other malicious software or program;
(vi) attempt to gain unauthorized access to other users’ accounts, website, network or systems relating to our services;
(vii) decompile, reverse engineer or disassemble the ZipLock or any of our programme, system or product, or in any way infringe our intellectual properties rights;
(viii) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the ZipLock or any of our programme, system or product; or unduly burdening or hindering the operation and/or functionality of any aspect of ZipLock.
Legal and Regulatory: The regulatory status of Digital Assets is currently unsettled, varies among jurisdictions and subject to significant uncertainty. It is possible that in the future, certain laws, regulations, policies or rules relating to Digital Assets, blockchain technology, or blockchain applications may be implemented, which would directly or indirectly affect or restrict the services we provide to you.
YOU ARE RESPONSIBLE FOR DETERMINING WHETHER THE USE OF ZIPLOCK OR ANY OF OUR SERVICES IS LEGAL IN YOUR JURISDICTION AND YOU SHALL NOT USE ZIPLOCK OR ANY OF OUR SERVICES SHOULD SUCH USE BE ILLEGAL IN YOUR JURISDICTION. IF YOU ARE UNCERTAIN, PLEASE SEEK INDEPENDENT LEGAL ADVICE.
We may be forced to suspend or discontinue or to change aspects of ZipLock or any of our services in any of your jurisdictions if demanded by the regulators without notice and for whatever reason. In such instances, Digital Assets in your ZipLock Account may be frozen for an indefinite period of time until the matter is resolved.
Theft, Hacking and Cyber Attack: Digital Assets may be subject to expropriation, theft and/or fraud; hackers or other malicious groups or organizations may attempt to interfere with our system/network in various ways, including malware attacks, denial of service attacks, consensus-based attacks, Sybil attacks, smurfing, and spoofing which may result in the loss of your Digital Assets, or the loss of your ability to access or control your Digital Assets. In such an event, there may be no remedy, and holders of Digital Assets are not guaranteed any remedy, refund, or compensation.
Source Code Weakness: There is a risk that the Wallet App or any of our products may unintentionally include weaknesses or bugs in the source code which may adversely affect ZipLock.
Tax: The uncertainty in tax legislation relating to Digital Assets may expose you to any currently unknown or future tax consequences, associated with your holding of Digital Assets and the use of our service.
Insurance: The Digital Assets held in your account including your ZipLock are not protected by any government-backed insurance scheme.
Force Majeure: Zipmex shall not be liable for any delay, error, interruption or failure to perform any obligation under this ZipLock T&Cs where the delay or failure is directly or indirectly resulting from any cause beyond our control, including but not limited to (i) acts of God, nature, court or government (including changes of prevailing law in your jurisdiction); (ii) failure or interruption in public or private telecommunication networks, communication channels or information systems; (iii) acts or omissions of acts of a party for whom we are not responsible; (iv) delay, failure or interruption in, or unavailability of, third party services and sites; (v) strikes, lockouts, labour disputes, wars, terrorist acts and riots; and (vi) viruses, malwares, other malicious computer codes or the hacking of any part of the Zipmex Wallet App Services or ZipLock.
You understand and agree that you use the Wallet App and ZipLock at your own risk. This section is not exhaustive and does not disclose all the risks associated with Digital Assets and the use of our services. You should, therefore, carefully consider whether such use is suitable for you in light of your circumstances and financial resources.
LIMITATION OF LIABILITY
NOTWITHSTANDING ANY PROVISIONS IN THESE ZIPLOCK T&CS, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY TYPE OF INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUE, LOST PROFITS, REPLACEMENT GOODS, LOSS OF TECHNOLOGY, LOSS OF DATA, OR INTERRUPTION OR LOSS OF USE OF SERVICES OR EQUIPMENT, EVEN IF SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND WHETHER ARISING UNDER THEORY OF CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE.
Except as expressly provided in these ZipLock T&Cs, to the extent permitted by law, we disclaim all other representations or warranties, express or implied, made to you, your affiliates or any other person, including without limitation, any warranties regarding quality, suitability, merchantability, fitness for a particular purpose or otherwise (regardless of any course of dealing, custom or usage of trade) of any service or any goods provided incidental to the Wallet App Services provided under these ZipLock T&Cs.
Our liability in respect of representations and warranties that cannot be excluded under these ZipLock T&Cs, at our option, is limited to any one of re-supplying, replacing or repairing, or paying the cost of the re-supplying, replacement or repairing, or paying the cost of supplying again the services in respect of which the breach occurred.
IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ANY LOSS OR DAMAGE ARISING IN CONNECTION WITH ZIPLOCK EXCLUDING THE FEES YOU PAID US FOR YOUR USE OF THE SERVICE DURING THE 12 MONTH PERIOD IMMEDIATELY PRECLUDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY. THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
You will defend, indemnify, and hold harmless Zipmex, its Affiliate, each of their respective employees, officers, directors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to any third-party claim concerning these ZipLock T&Cs or your use of ZipLock or any of our services in violation to these ZipLock T&Cs or any laws and regulations.
TERMINATION, SUSPENSION OR CLOSURE
This Agreement will be terminated immediately by closing of your ZipLock Account and discontinuing use of ZipLock. The termination of this Agreement shall not prevent any Party from seeking any remedies against any other Party for any breach of this Agreement occurring prior to such termination.
If you have remaining balance in your ZipLock Account which has been suspended or closed, you are entitled to recover such balance in accordance with the ToS, unless we are prohibited by law or a court order to release such assets or where we have reasonable grounds to suspect that such assets were obtained through fraud or any unlawful means or connected with any criminal activities. If you have any questions about or face any problems as a result of this Section, please contact us at https://zipmex.com/contact-us/.
You agree to waive any provisions, procedures and operation of any applicable laws, including Article 1266 of the Indonesian Civil Code, to the extent that a court order is required for the termination in this Agreement.
GOVERNING LAW AND ARBITRATION
You agree that these ZipLock T&Cs and any claim or dispute arising out of or in connection with the subject matter of these ZipLock T&Cs are governed by the laws of Indonesia
You agree to submit all disputes arising out of or in connection with the ZipLock T&Cs to Badan Arbitrase Nasional Indonesia (“BANI”) in accordance with the Arbitration Rules and Procedures of BANI as currently in force. For clarity, BANI is the arbitration institution, for the time having address at Wahana Graha, 1, 2, and 4th floor, Jalan Mampang Prapatan Nomor 2, Jakarta Selatan 12760, Indonesia. The BANI tribunal shall consist of one arbitrator. The BANI award shall bind you and Zipmex and serve as a decision in the first and final instance. The seat of the arbitration shall be Indonesia and the language of the arbitration shall be English.
You agree that regardless of any statute, regulation or law to the contrary, to the fullest extent permitted by applicable law, any claim or cause of action that you bring arising out of these ZipLock T&Cs must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Notice: Any notice required or made under these ZipLock T&Cs by us to you may be provided through: (i) posting a notice on our Site or Wallet App; or (ii) sending an email to your registered email address. Notices provided through posting on our website or app shall become effective upon posting; and (iii) notices we sent by email shall become effective upon sending the email.
Any notice required or made under these ZipLock T&Cs by you to us shall only be made through email at [email protected] in English language.
Your use of other features of the Wallet App shall be governed by the ToS.
Severability: The invalidity of the whole or part of any provision of these ZipLock T&Cs shall not affect the validity of the whole or part of any other provision of this Agreement, the remaining portions of these ZipLock T&Cs shall remain in full force and effect.
Waiver: The failure by us to exercise or enforce any right or provision of these ZipLock T&Cs shall not constitute a present or future waiver of such right or provision and this does not mean that we are giving up any rights that we may have (such as the right to take necessary action in the future).
Amendments: These ZipLock T&Cs (including fees and charges) may be updated or amended from time to time. We will post any such updates on https://trade.zipmex.com/wallets/ziplock. Such updated terms as posted will take effect immediately unless otherwise indicated. You should regularly check https://trade.zipmex.com/wallets/ziplock to inform yourself of any such changes. By continuing to use ZipLock after any such changes have taken effect, you are indicating your acceptance of the updated or amended ZipLock T&Cs. If you do not wish to be bound by any changes or amendments to the ZipLock T&Cs, you should stop using ZipLock immediately.
Relationship: By providing the ZipLock service to you does not make us your trustee or investment adviser and no fiduciary relationship exists between us. We have no trust or other obligations in respect of your crypto assets other than those expressly specified in these ZipLock T&Cs.
Transfer and Assignment: You shall not assign, delegate or transfer any rights or obligations under this Agreement, without our prior written consent. Any such assignment, delegation or transfer made without our consent shall be void and invalid. Notwithstanding the foregoing, we reserve the right to assign, delegate or transfer this Agreement and the rights and obligations hereunder to any third party at any time without your notice or consent.
Conflicts: In the event that there are conflicts between these ZipLock T&Cs and the ToS on aspects relating to ZipLock, these T&Cs shall prevail; on aspects relating to the application of the Wallet App, the Wallet App T&Cs shall prevail.
Language: These ZipLock T&Cs are made in the English and Indonesian language. In the event of any inconsistency or different interpretation between the English version and the Indonesian version, the English version shall prevail and supersede any discrepancies.