Support Center > Account management > How do I change my password?

How do I change my password?

  1. Select “Problem logging in” and then “I’m an existing user and I forgot my password” located on https://trade.zipmex.com/problem-logging-in
  2. Follow the instructions on the next page by entering your registered email address and Zipmex will send you an email to reset your password.
  3. For security purposes, resetting a forgotten password will result in a 24-hour hold on digital assets withdrawals.

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