Is Zipmex licensed and/or regulated?
ZIPMEX currently operating under a ‘Payment Services Act’ license exemption given by the Monetary Authority of Singapore (MAS).
It has the following controls and measures in place to ensure that customer’s funds are kept safe.
|What We Need to Have||What Is It||Why Is It Important to You|
|Capital Requirement||1. We are subject to the minimum initial capital and own funds requirement. Our capital requirement is intended for covering the risks of operating an exchange.|
2. We protect your funds by segregating your fiat from our company account.
|Your funds are protected and entrusted to a company with adequate operating capital.|
|Custody Solution||1. We work with BitGo as our custodian for digital assets. They use multi-signature technology for every transaction.|
2. BitGo insures the digital assets stored on its custody wallet with coverage up to USD 100 million.
|Your digital assets are safe, secured and insured with us.|
|Auditor Requirement||We are audited annually by an auditor who review our financial statements thoroughly.||We are financially accountable and transparent as approved by external auditors.|
|Thorough KYC policies and procedures||1. We perform customer due diligence (CDD), identification and verification procedures, including enhanced due diligence, PEPs checks, screening against UN, EU, OFAC sanction lists.|
2. We perform live video verification of all KYC customers to reduce identify fraud.
|You are part of an ecosystem where all bad actors are prohibited from entering and all participants exist in the real-world.|
|Sound Anti-money laundering (AML) policies and procedures||Risk-based approach (RBA) in assessing and managing the money laundering and terrorist financing risk to the company.||Your funds will not be used or mixed with funds associated with money laundering and terrorism financing.|
|Comprehensive IT security policies||1. Our IT security policy is approved by regulators and ensures that information security and technology management system is always up-to-date.|
2. Our platform has undergone strenuous IT audits and penetration tests in order to prevent hacking and malicious attacks against the platform.
|Our platform has been audited and battle-tested to provide you with the most safe and secure experience.|
|Wide-ranging compliance policies and procedures||1. We have implemented policies and procedures for all processes of the company, all of which have been reviewed and approved by our regulators.|
2. We have a comprehensive risk management policy to ensure that risks are mitigated and accounted for.
|Everything we do has a policy, manual and workflow. You can be assured that we have planned for every scenario and always protect your funds and/or digital assets.|
|Data protection and security||We never disclose your personal information to third-parties unless they are regulatory bodies or governmental entities.||Your privacy, sensitive information and personal data is safe and protected with us.|