Notification of updates on asset withdrawal procedures

September 22, 2023

Website spoofers or fake transaction channels are currently found in a large number. For security purposes, Zipmex would like to add steps for digital asset withdrawal transactions temporarily by verifying your identity with the details below with the Customer Support team.

Customers are requested to submit a selfie holding the original ID card and a form specifying the following message:

  1. Request to withdraw assets from Zipmex
  2. Registered Email
  3. Registered Phone Number
  4. Confirm that I am the person who requests the withdrawal of ___ coins in the amount of ___ by myself.
  5. Date of the request
  6. Signature

For further inquiries or request submission, please contact us via email [email protected]

Warning: Cryptocurrency and digital tokens investments are classified as high-risk investments. You may lose your entire investment. Please research, consider the risks, and invest in accordance with your accepted risk level.

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.