Zipmex is delisting TrustSwap (SWAP) from its exchange on 2 December 2022

November 18, 2022

Zipmex is constantly reviewing the listed assets on our platform as we strive to provide the best trading experience for our customers. As a result, Zipmex is delisting this following asset:

  • TrustSwap (SWAP)

Assets delisting schedule:

  • 2 December 2022 17:00 (UTC +7) – Trading and deposit of the asset marked for delisting will be disabled.
  • 16 February 2023 17:00 (UTC +7) – Last day customers will be able to withdraw the asset marked for delisting via the Zipmex website and app.
  • 16 February 2023 17:00 (UTC +7) onwards – Customers will have to contact Customer Support to request withdrawal of the delisted asset. This may take up to 14 business days, depending on request volumes. 

That means you will still be able to deposit and trade the asset until 2 December 2022 17:00 (UTC +7). After this time, trading and deposit of the asset marked for delisting will no longer be available, meaning you will only be able to withdraw the asset to another wallet outside of Zipmex.

In order to withdraw your asset to another wallet, you will need to complete the following steps. 

If you do not withdraw your asset by 16 February 2023, 17:00 (UTC +7), you won’t be able to withdraw the remaining asset via the Zipmex app or web. You will need to contact customer support to request withdrawal.

Please note, the following withdrawal fees will continue to be applicable for all withdrawal requests: https://zipmex.com/th/en/fee-schedule-th/ 

Your assets will be kept in your account until the withdrawal process has been completed.

We apologize for the inconvenience caused. 

For further enquiries, reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Email: [email protected] 

LINE Official: @zipmex 

Facebook: Zipmex Thailand

*As digital tokens involve high risks, investors may lose all their investment money and should study information carefully, making investments according to their own risk profile. For more information visit https://zipmex.com/th/en/

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Copyright © 2023 Zipmex. All Rights Reserved.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.