A Message from our CEO

July 26, 2022

Dear Zipmex customers,

I would like to sincerely thank you for your continuous support and patience as we navigate these hard times. To provide as much transparency as possible, we wish to inform you of the following:

Investment Progress 

As of 24 July 2022, an MOU has been signed. This represents significant progress. Due diligence has commenced. The timeline of the investment plan will be made public once due diligence has successfully been completed and there is more clarity on the process. 

Discussion with our Government Agencies

Zipmex has been fully cooperative and will continue to work with all the relevant authorities as well as attending in-person meetings to provide full disclosure and all information requested. We are also compiling all concerns raised by our customers and will work on all feedback.

Addressing Customer Concerns

In order to alleviate your concerns and to provide transparency in resolving the situation, I would like to clarify the following:

Issues between Zipmex, Babel Finance and Celsius: Zipmex deposited digital assets with Babel Finance and Celsius since the launch of our ZipUp+ product. On 13 June 2022, Celsius halted withdrawals. Zipmex immediately reached out to Celsius for a status update. However, at the time we assessed that our balance sheet would be able to absorb the potential loss and we agreed that we could possibly write off the debt if we needed to. 

When Babel Finance put withdrawals on hold, we had constant open communications with them and have decided to commence legal proceedings on this case. 

Our Service and the Future of ZMT

Like many other digital assets, the value of ZMT depends on external factors and has been impacted by the global economic downturn. Zipmex plans to continue building an ecosystem where ZMT has real utility, such as with ZipWorld and Zipmex Card. 

Thus far, we have fulfilled all roadmap promises. We sincerely apologize for the issues with our ZipUp+ product and our Z Wallet. As of now, we have re-enabled withdrawals in all regions and restarted trading in Thailand. We truly appreciate your support and patience.

Expanding our Services

We are working to bring a hotline service online within this week to support our clients. As always, I will keep updating you on new developments.

The Company and I are determined on retrieving your digital assets. This does not only include the lawsuit against Babel Finance and Celsius, but also the Zipmex investment plan.

Yours sincerely,

Dr. Akalarp Yimwilai

CEO & Co-Founder

Zipmex Thailand

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.