Things to check before making any transactions

August 10, 2022

Check before making transactions at Zipmex for your security

1. Please check carefully the information and origin of any person that contacts you.

Please note that the company does not have a policy of contacting customers to request personal information via social media channels, unless the customer communicates there with us first.

We will never ask for your password, and do not click on email links without verifying the source of the email first.

The contact person must be from using an official Zipmex account/sender address only:

[email protected]
[email protected] or [email protected]
[email protected] or [email protected]

Social Media: Zipmex Thailand

In the event you are unsure, please reach out to our Customer Support via Live Chat or LINE OA @Zipmex

2. Please use the website through the bookmarks created. You should avoid entering through unknown search engines and devices other than yours.

3. You should log in via the Zipmex mobile application or website and only. Do not forget to check the link before clicking it. 

4. Make sure to keep your email and password in a safe place. Do not use your password that is similar to other accounts.

5. Activate Two-Factor Authentication (2FA). You can enable it via your mobile phone/Zipmex application. πŸ‘‰ 

6. Keep the OTP or Authentication Code secret. Do not log in to public devices.

Please stay vigilant at all times.

For further enquiries, reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Email: [email protected]

LINE Official: @zipmex

Facebook: Zipmex Thailand

*Investing in digital assets carries a high level of risk, including the risk of losing all of the invested amount. Investors should refer to the offering information prior to investing as well as invest appropriately with acceptable risk levels. For more information visit

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.