KYC System Upgrade – 2 July 2021 06:00 – 07:30 (GMT+7)
July 01, 2021
Date: Friday July 2nd, 2021
Time: 06.00 – 07.30 (GMT+7)
There will be maintenance on KYC system due to migration from FrankieOne Onfido account to Zipmex Onfido account. Customers will not be able to KYC across all 4 regions during this period.
Please do inform us if you have any issues.
You can contact our Customer Support at
Thailand: [email protected]
Indonesia: [email protected]
Global: [email protected]
Australia: [email protected]
Apologies for any inconveniences caused.