Trade Bitcoin in Thailand on
Zipmex

Simply sign up here: https://trade.zipmex.co.th/signup enter your information and submit the form. Then check your email for the verification to verify your account.

Once the account is verified, please kindly check your email for more information from us. 

Then, go to Setting > Verification Level > Start your KYC. Once your KYC is completed, go to Wallet > Find the currency you wish to deposit > Click on Deposit symbol to make a deposit. Once your account is funded, you can start trading!

To create an account, first make sure you are visiting the official Zipmex site at https://zipmex.co.th/

You can quickly create an account directly on the home page by clicking on the sign up button. You just need to fill up your email address and password.

The minimum password length is 8 characters but we recommend using a long unique password created by a password manager.

If the password is less than 25 characters long, it must contain one special character, one number, and cannot be similar to your username.

Please read and agree to our terms of service and privacy policy, before checking the box and clicking “Create my account”.

For the advance option, you can hit “Sign up” button located on the top right of the home page which will directly lead you to https://trade.zipmex.co.th/signup

Fill in all the required fields and click “Accept”. After that, a confirmation email will be sent to the email you used to register. Click the “Activate Account” button.

Congratulations! You have successfully created your Zipmex account.

After signing up for an account, your account has to be verified before you can use funding methods or start trading. Laws and regulations require that we verify your account by asking who you are and where you live. Zipmex takes every measure to prevent fraud and be fully compliant with KYC and AML regulations for trading of digital assets.

Zipmex Thailand classifies the KYC process into levels, so-called tiers which will be described in the following part.

Registered

Currency	Daily Deposit Limit	Daily Withdrawal Limit
THB	0	0

KYC

Currency	Daily Deposit Limit	Daily Withdrawal Limit
THB	2,000,000	2,000,000

Enhanced KYC

Currency	Daily Deposit Limit	Daily Withdrawal Limit
THB	5,000,000	5,000,000

Please note that the minimum wallet balance required to deposit cryptocurrencies operating under ERC-20 is THB 30,000 (Cryptocurrencies + THB balance).

Your ability to deposit non ERC-20 tokens e.g. BTC remains unchanged. Your ability to withdraw ERC-20 tokens remains unchanged.

In order to start trading with us, you as a freshly registered user may need to verify yourself through KYC which requires collateral documents.

The different Verification Tiers are as follows:

• Registered– this is the default Tier obtained after registering your account and confirming your email address.
• KYC – you can make a deposit, withdraw, and trade for both digital and fiat currency funding is accessible to you. Bank deposits and withdrawals are available to clients in some areas at this Tier. You are required to provide your personal details e.g. address according to the national identity card, address according to house registration, current address, company’s name and address, job position, emergency contact, phone number, etc. Apart from the additional documents, you ,as well, need to take a photo of yourself and provide the proof to verify your identity.

Most of our customers funds are held in a cold wallet. Zipmex has a USD $100 million policy covering digital assets with top custodian solution provider BitGo. In the event of third-party hacks or copying, your digital assets are safe and insured.

As additional assurance, BitGo’s security architecture also limits risks: Zipmex has segregated wallets and our security architecture is engineered in a manner that is intended to prevent a breach affecting more than one wallet.

Each wallet is multi-signature with keys that are secured offline in purpose-built, Class III bank vaults.The keys to Zipmex vaults require multiple users to access them with a rigorous and carefully scrutinized process to access the funds.

Our custodian has policies and procedures for changing personnel, restoring systems in the event of local failures, as well as strong audit logging and access controls.

If Zipmex ceases operations, the digital assets will still be with BitGo and users will be able to withdraw their digital assets. Furthermore, Thailand’s SEC net capital rule requirement means Zipmex has 55 M THB in our local bank accounts at all times.

To be able to create an account with Zipmex, you must follow the following requirements:

• Age: You must be above 20-year-old
• Email: You must use the email address which is allowed to receive information from us.

In order to get your account verified, we require the following documents to be uploaded in your account:

• Valid national identity card (for Thais) or passport (for non-Thais)
• Copy of a passbook that you desire to link with Zipmex account
• Bank statement 3 months backward (For enhanced KYC or need to increase the maximum limit)
• Proof of address documents (For enhanced KYC or need to increase the maximum limit)

Proof of address documents: banking statement, credit card bills, electronic bills (water, electricity, gas, internet, telephone), salary certificate, insurance statement, tax invoice or house registration

However, there might be some cases which required users to upload an additional photo of the identity document.

1. Log in to Zipmex

Click at “Wallets” then add the currency you wish to withdraw, such as THB, and click on the icon on the right, as shown in the photo below

2. Fill in the withdrawing amount. The system will show the withdrawal fee and the gross receiving amount. Make sure the information is correct and click “WITHDRAW XXX” where XXX is the currency you are withdrawing.

3. A transaction confirmation email will be sent to you. Please kindly check and click on the link to confirm the withdrawal. If you did not make the request, please kindly contact our support team immediately.

4. System will show a confirmation message

5. A confirmation email will be sent to you.

6. Zipmex will process the withdrawal after we verify the transaction request. Customers will receive an email once the payment has been made.

Zipmex has a minimum deposit amount of 30 baht or above.

1. Zipmex requires all users to verify a bank account to deposit and withdraw THB. Users fill in their bank information such as bank name (drop down), branch code, account name, account number and upload the front page photo of their bankbook.

2. If user needs to change verified bank account, the user must contact support team directly.

3. Verified bank account details will show in both Deposit and Withdraw page to notify user to use the registered bank account to process the transaction.

Deposit Page

Withdraw Page

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