Trade Ethereum in Thailand on Zipmex

Simply sign up here: https://trade.zipmex.com/th/accounts/sign-up enter your information and submit the form. Then check your email for the verification to verify your account.

Once the account is verified, please kindly check your email for more information from us.

Then, go to Setting > Verification Level > Start your KYC.

Once your KYC is completed, go to Wallet > Find the currency you wish to deposit > Click on Deposit symbol to make a deposit.

Once your account is funded, you can start trading!

To create an account, first make sure you are visiting the official Zipmex site at https://zipmex.com/th

You can quickly create an account directly on the home page by clicking on the ‘signup’ button. You just need to fill up your email address and password.

Please create the password as Password strength tips

• Use at least 8 characters
• Use at least 1 lower and 1 uppercase character
• Use at least 1 number
• Use at least 1 special character

Please read and agree to Zipmex’s Terms and Conditions and Privacy policy, before checking the box and clicking “Create my account”.

Congratulations! You have successfully created your Zipmex account.

After signing up for an account, your account has to finish the KYC verification before you start trading. Due to laws and regulations, we have to verify your account by asking for your personal information. Zipmex takes every measure to prevent fraud and be fully compliant with KYC and Anti-Money Laundering (AML) policy for trading digital assets.to prevent fraud and be fully compliant with KYC and Anti-Money Laundering (AML) policy for trading digital assets.

Registered

KYC

Enhanced KYC

In order to start trading with us, you may need to verify yourself through the KYC (Know Your Customer) procedure which requires additional documents.

The different Verification Tiers are as follows:

• Registered – this is the default Tier obtained after registering your account and confirming your email address.
• KYC – you can make a deposit, withdraw, and trade for both digital and fiat currency funding is accessible to you. Bank deposits and withdrawals are available once you finish the KYC verification procedure. You are required to provide your personal details e.g. address according to the national identity card, address according to house registration, current address, company’s name and address, job position, emergency contact, phone number, etc. Apart from the additional documents, you ,as well, need to take a photo of yourself and provide the proof to verify your identity.

Most of our customers’ funds are held in a cold wallet. Zipmex has a USD $100 million policy covering digital assets with top custodian solution provider BitGo. In the event of third-party hacks or copying, your digital assets are safe and insured.

As additional assurance, BitGo’s security architecture also limits risks: Zipmex has segregated wallets and our security architecture is engineered in a manner that is intended to prevent a breach affecting more than one wallet.

Each wallet is multi-signature with keys that are secured offline in purpose-built, Class III bank vaults.The keys to Zipmex vaults require multiple users to access them with a rigorous and carefully scrutinized process to access the funds.

Our custodian has policies and procedures for changing personnel, restoring systems in the event of local failures, as well as strong audit logging and access controls.

If Zipmex ceases operations, the digital assets will still be with BitGo and users will be able to withdraw their digital assets. Furthermore, Thailand’s SEC net capital rule requirement means Zipmex has 55 M THB in our local bank accounts at all times.

To be able to sign up an account with Zipmex, you must follow these requirements:

• Email: You must use the email address which is able to receive information from us.
• Age: You must be above 18 years old*

*Remark: If your age is between 18 and 20, we would like to request more information from you. Please provide the details as below.

1. The copy of your house registration with a signature and certify the true copy. 

2. The copy of front and back of the parent’s identity card with signature and certify the true copy. 

3. Consent letter – we will send you the consent form if your age is between 18 and 20.

In order to get your account verified, we require the following documents to be uploaded in your account:

• Valid national identity card (for Thais) or passport (for non-Thais)
• Copy of a bank passbook that you desire to link with Zipmex account
• Bank statement 3 months backward (For enhanced KYC or if you need to increase the maximum limit)
• Proof of address documents (For enhanced KYC or if you need to increase the maximum limit)

Proof of address documents include the following: bank statement, credit card bills, electronic bills (water, electricity, gas, internet, telephone), salary certificate, insurance statement, tax invoice or house registration

However, there might be some cases where users are required to upload an additional photo of the identity document.

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Additionally, each file needs to meet the following conditions. If one or more of these conditions are not met, your upload will fail with the error: Invalid Parameters.

• Documents must be high resolution, colour image files.
• Allowed file type extensions are: jpeg, jpg, png.
• File must be at least 98 KB and at most 3 MB.
• Image dimensions can be minimum of 350×350 px and maximum of 4096x4096px

If your file is within these guidelines but you still get the error, then please take a screenshot of your image and try to upload that instead. If it still does not work then please contact support, mentioning “Invalid Parameters” in your message.

1. Log in to Zipmex

– Click at “Wallets” > Overview

– Click at “Withdraw”

2. Choose the currency you wish to withdraw, such as THB

3. Fill in the withdrawing amount. The system will show the withdrawal fee and the gross receiving amount. Make sure the information is correct and click “WITHDRAW THB”

4. A transaction confirmation email will be sent to you. Please kindly check and click on the link to confirm the withdrawal. If you did not make the request, please kindly contact our support team immediately.

5. System will show a confirmation message

6. Zipmex will process the withdrawal after we verify the transaction request. Customers will receive an email once the payment has been made

Zipmex has a minimum deposit amount of 30 baht or above.

1. Zipmex requires all users to verify a bank account to deposit and withdraw THB. Users fill in their bank information such as bank name (drop down), branch code, account name, account number and upload the front page photo of their bankbook.

2. If user needs to change verified bank account, the user must contact support team directly.

3. Verified bank account details will show in both Deposit and Withdraw page to notify user to use the registered bank account to process the transaction.

Deposit Page

Withdraw Page

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