How to disable 2-Factor Authentication (2FA)?

I can access my account
I can’t access my account

Disable your 2FA

1. Log in to your Zipmex account
– Navigate to ‘Profile‘ icon > ‘Security Settings‘
2. Under ‘2-Factor Authentication’, turn the toggle switch “OFF”
3. “Disable Two-Factor Authentication” box will pop up
4. Enter the 6-digit code from your 2FA app to confirm the disable request