Support Center > ~ After Sales > How do I proceed with booking or delivery once I redeemed a drop (product or experience)?

How do I proceed with booking or delivery once I redeemed a drop (product or experience)?

The ZipWorld team will contact you within 5 business days via e-mail and provide you with further information about booking arrangements.

Please contact the Zipmex support team here if you have not received the email about booking arrangement after the specified period.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.