Support Center > ~ After Sales > Who do I contact after I had completed my redemption on ZIpWorld?

Who do I contact after I had completed my redemption on ZIpWorld?

You will be contacted by ZipWorld team within 5 business days and provided with further information about booking or shipping arrangement.

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Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.