Support Center > ~ Delivery > When will my order be shipped?

When will my order be shipped?

The tracking no. will be sent to you within 5 business days, while the shipment will be delivered within 14 business days after redemption on ZipWorld.

Please contact the Zipmex support team here if you have not received the tracking number or the shipment after the specified period.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.