How to withdraw crypto from Zipmex wallet?
– Transferring digital assets out of your Zipmex account and into an external wallet or exchange can only be initiated by the account owner.
– Once initiated, you’ll be prompted to input a “Destination Address” (this is provided by your external wallet or exchange) and an amount you’d like to withdraw.
– Ensure that the destination address matches the coin/token you are withdrawing.
1. Sign in to Zipmex account
– Go to ‘Wallets’
– Select “Withdraw” then choose preferred coin / token
2. Go ahead and input the destination wallet address
3. Specify the amount
4. Review the withdrawal details before you proceed
5. Input the 2FA code to continue
6. Check your registered email address inbox, take a 6-digit code and input in the system
7. System will show a confirmation message
8. Zipmex will process the withdrawal after we verify the transaction request. You will receive an email once the payment has been made.
– You can also ‘save your crypto withdrawal address’. Learn how to do so here
If you did not make the request, please contact our support team immediately.
Official channels to contact our Customer Support
1. Live Chat
Web: https://zipmex.com/th/en/ or https://zipmex.com/th/accounts/sign-in
Mobile app: Go to ‘Profile‘, click ‘Live Chat’
2. Line Official: @zipmex or click here
3. Facebook: Zipmex Thailand
4. Email: [email protected]
Beware of fake websites and fake social media accounts.