Support Center > Deposit and Withdraw > How to withdraw crypto from Zipmex wallet?

How to withdraw crypto from Zipmex wallet?

Withdraw THB
Withdraw Crypto

Withdraw Crypto

– Transferring digital assets out of your Zipmex account and into an external wallet or exchange can only be initiated by the account owner.
– Once initiated, you’ll be prompted to input a “Destination Address” (this is provided by your external wallet or exchange) and an amount you’d like to withdraw.
– Ensure that the destination address matches the coin/token you are withdrawing.

1. Sign in to Zipmex account
– Go to ‘Wallets
– Select “Withdraw” then choose preferred coin / token
2. Go ahead and input the destination wallet address
3. Specify the amount
4. Review the withdrawal details before you proceed
5. Input the 2FA code to continue
6. Check your registered email address inbox, take a 6-digit code and input in the system
7. System will show a confirmation message
8. Zipmex will process the withdrawal after we verify the transaction request. You will receive an email once the payment has been made.


– You can also ‘save your crypto withdrawal address’. Learn how to do so here

If you did not make the request, please contact our support team immediately.

Official channels to contact our Customer Support

1. Live Chat
Web: or
Mobile app: Go to ‘Profile‘, click ‘Live Chat’
2. Line Official: @zipmex or click here
3. Facebook: Zipmex Thailand
4. Email: [email protected]

Beware of fake websites and fake social media accounts.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.