Support Center > Digital assets transfers > How do I deposit digital assets into my Zipmex account?

How do I deposit digital assets into my Zipmex account?

You can deposit digital assets into your Zipmex account by watching how to video below:

  1. Go to ‘Wallet’ and tap ‘Deposit’ button

2. Choose your digital asset that you want to deposit into your wallet. For example, if you want to deposit BTC, then choose BTC.

3. Tap ‘Reveal deposit address’

4. Use the Zipmex wallet address that was generated as the recipient wallet either by copy and pasting the wallet address or saving the QR code.

Please take note, make sure your deposit address has the same protocol type. For example, if you want to send USDT, Zipmex supports USDT on the ETH blockchain (ERC-20) only for now. If you send this to another wallet blockchain, e.g. BSC, this will not work and will lead to permanent loss.

5. Then go to the wallet or service provider where you want to withdraw your currency from and initiate a withdrawal by pasting the Zipmex address. 

6. You will receive a confirmation email from Zipmex and then your deposit process is complete. 

Shall you need further assistance, please do not hesitate to contact us. You can  reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Email: [email protected] 

LINE Official: @zipmex 

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.