How do I deposit digital assets into my Zipmex account?
You can deposit digital assets into your Zipmex account by watching how to video below:
- Go to ‘Wallet’ and tap ‘Deposit’ button
2. Choose your digital asset that you want to deposit into your wallet. For example, if you want to deposit BTC, then choose BTC.
3. Tap ‘Reveal deposit address’
4. Use the Zipmex wallet address that was generated as the recipient wallet either by copy and pasting the wallet address or saving the QR code.
Please take note, make sure your deposit address has the same protocol type. For example, if you want to send USDT, Zipmex supports USDT on the ETH blockchain (ERC-20) only for now. If you send this to another wallet blockchain, e.g. BSC, this will not work and will lead to permanent loss.
5. Then go to the wallet or service provider where you want to withdraw your currency from and initiate a withdrawal by pasting the Zipmex address.
6. You will receive a confirmation email from Zipmex and then your deposit process is complete.
Shall you need further assistance, please do not hesitate to contact us. You can reach out to Customer Support on Live Chat – we’re ready to help 24/7.
Email: [email protected]
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