Support Center > Digital assets transfers > How do I withdraw digital assets from my Zipmex account?

How do I withdraw digital assets from my Zipmex account?

Transferring digital assets out of your Zipmex account and into an external wallet or exchange can only be initiated by the account owner.

Once initiated, you’ll be prompted to input a “Destination Address” (this is provided by your external wallet or exchange) and an amount you’d like to withdraw.

*Please note that when you are withdrawing BTC from the exchange you may only send your BTC to another BTC address.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.