Support Center > Fiat transfers > Can I use a joint bank account?

Can I use a joint bank account?

All transfers to or from a joint bank account can only be done if the name designated as the administrator of that bank account matches the Zipmex account holder’s name. Please contact your bank to make sure that the administrator of that joint bank account matches the Zipmex account holder’s name to prevent any rejected transfers.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.