Support Center > General FAQs > Verifying your account

Verifying your account

After signing up for an account, your account has to finish the KYC verification before you start trading. Due to laws and regulations, we have to verify your account by asking for your personal information. Zipmex takes every measure to prevent fraud and be fully compliant with KYC and Anti-Money Laundering (AML) policy for trading digital assets.to prevent fraud and be fully compliant with KYC and Anti-Money Laundering (AML) policy for trading digital assets.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.