Support Center > General FAQs > What are the Verification Tiers?

What are the Verification Tiers?

In order to start trading with us, you may need to verify yourself through the KYC (Know Your Customer) procedure which requires additional documents.

The different Verification Tiers are as follows:

  • Registered – this is the default Tier obtained after registering your account and confirming your email address.
  • KYC – you can make a deposit, withdraw, and trade for both digital and fiat currency funding is accessible to you. Bank deposits and withdrawals are available once you finish the KYC verification procedure. You are required to provide your personal details e.g. address according to the national identity card, address according to house registration, current address, company’s name and address, job position, emergency contact, phone number, etc. Apart from the additional documents, you ,as well, need to take a photo of yourself and provide the proof to verify your identity.

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.