Let’s KYC! (Non-Thai user)

Tell us your citizenship?
I’m a Thai national
I’m a non-Thai national (Onboarding Paused for New Customers)*

* Non-Thai/Foreigner customer onboarding is paused on the Zipmex platform until further notice.

Non-Thai National

Jump to a topic about
👉🏼 ID Verification
👉🏼 Face Verification
👉🏼 Personal Information
👉🏼 Additional Documents Submission

Let’s get started at ‘Home‘ page, click “Start process” button, choose your citizenship and quickly fill out your personal information as shown on your ID card

ID Verification

Take a pic of the photo page of your passport (Non-Thai Nationals only)

Face Verification

Perform the gesture motion tasks according to the instructions on your screen

Personal Information

Fill in your personal information and ensure all provided details such as names, addresses are accurate and correct

Now it’s time for Crypto Knowledge Assessment followed by Suitability Test

Additional Documents Submission

Must submit 2 supporting documents (select 1 from List A and 1 from List B)

List A:
– Non-Immigrant Visa / Smart Visa (must be valid)
– Work Permit (First page of your information and permit validity page)
– Yellow House Registration Thor Ror 13 (The first page of House details showing the address, plus account owner’s name page)

List B:
– Certificate of Employment / Juristic with a copy of employer’s National ID card (date issued on document not more than 1 month ago)
– Identity document issued from originating country OR Thailand government (cannot be passport)
– SWIFT Authenticate or Notary Public Identification Document
* All documents uploaded should not have expired and must be in Thai or English.
**In order to avoid delays in processing your application, it is important that all uploaded documents meet the required criteria. If one or more documents are invalid or do not meet the criteria, we will request you to upload new documents.

How long does it take to get verified?

After submitting all information and documents for account verification, they are reviewed through our manual verification methods. Estimated processing times for KYC is within a week.

If we experience a heavy influx of new users, however, processing times for verification could slow down considerably. If you experience a delay, it doesn’t necessarily mean there is something wrong with your application. We’ll be sure to contact you if we need anything further from you, so monitor the email associated with your Zipmex account to see if you’ve received an email from us about verification.


Please note: Zipmex Thailand (“Company”) has the policy to conduct periodic verification of all accounts on our system to review the personal information (“KYC”) and suitability test to make sure that all information on the system is as current and accurate as possible, as well as to assess the user’s risk level on investments. This assessment complies with the policy of The Security and Exchange Commission (SEC) and Anti-Money Laundering Office (AMLO) in Thailand which happens yearly or bi-yearly. Read more about ‘How to review your personal information‘

Next step

Step 4: Bank Account Registration
Please note: Zipmex Thailand (“Company”) has the policy to conduct periodic verification of all accounts on our system to review the personal information (“KYC”) and suitability test to make sure that all information on the system is as current and accurate as possible, as well as to assess the user’s risk level on investments. This assessment complies with the policy of The Security and Exchange Commission (SEC) and Anti-Money Laundering Office (AMLO) in Thailand which happens yearly or bi-yearly. Read more about ‘How to review your personal information’