Let’s KYC! (Thai user)
Tell us your citizenship?
I’m a Thai national *
I’m a non-Thai national (Onboarding paused for new customers)**
* Your Thai ID card should not be expired.
** New Non-Thai/Foreigner customer onboarding is paused on the Zipmex platform until further notice.
🇹🇭 Thai National
Let’s get started at ‘Home‘ page, click “Start process” button, choose your citizenship and quickly fill out your personal information as shown on your ID card
ID Card (Thai Citizen only)
1. Take a photo of the front of your ID card
2. Take a photo of the back of your ID card
Perform the gesture motion tasks according to the instructions on your screen
Fill in your personal information and ensure all provided details such as names, addresses are accurate and correct
Now it’s time for Crypto Knowledge Assessment followed by Suitability Test
Additional In-Person Verification Required: Dip Chip Process
To complete your identity verification process, bring a valid Thai ID card to one of our partners at any 7-Eleven store, Krungsri Bank branch, or any of Krungsri’s subsidiaries (Krungsri Auto, Ngern Tid Lor, or Global House). Show the generated QR code and insert your ID card after accepting all PDPA requirements on-site. You will be asked also to take a selfie-photo at the time of verification.
How long does it take to get verified?
After submitting all information and documents for account verification, they are reviewed through our manual verification methods. Estimated processing times for KYC is within a week.
If we experience a heavy influx of new users, however, processing times for verification could slow down considerably. If you experience a delay, it doesn’t necessarily mean there is something wrong with your application. We’ll be sure to contact you if we need anything further from you, so monitor the email associated with your Zipmex account to see if you’ve received an email from us about verification.
Please note: Zipmex Thailand (“Company”) has the policy to conduct periodic verification of all accounts on our system to review the personal information (“KYC”) and suitability test to make sure that all information on the system is as current and accurate as possible, as well as to assess the user’s risk level on investments. This assessment complies with the policy of The Security and Exchange Commission (SEC) and Anti-Money Laundering Office (AMLO) in Thailand which happens yearly or bi-yearly. Read more about How to review your personal information’