Support Center > Getting started > Verify your mobile number

Verify your mobile number

Get your phone ready to verify your mobile number

1. Log in to your Zipmex account
– At home page, click “Start Verify
2. Enter your valid mobile number, then click “Request OTP
3. Input the 6-digit verification code that you received via SMS

OTP code not received?

1. Ensure that your number is correct which starts with mobile country code such as +66 123 456 7891 (Thailand)
2. Contact CS support

Official channels to contact our Customer Support

1. Live Chat

Web: or

Mobile app: Go to ‘Profile‘, click ‘Live Chat

2. LINE Official: @zipmex or click here

3. Facebook: Zipmex Thailand

4. Email: [email protected]

Beware of fake websites and fake social media accounts

Next step

Step 3: Let’s KYC

Have more questions?

Contact Us

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.