Support Center > Moratorium > Other Queries

Other Queries

No.QuestionsAnswer
1When will the next update be provided?Periodic updates will be provided to the customers and vendor creditors by email, on the Zipmex website and with updated FAQs.
2How can I reach Zipmex? This FAQ did not answer my questions.Please contact your Zipmex representative or in the alternative, the financial advisors may be contacted by email at [email protected]

Please also reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Singapore:
Email: [email protected]
Facebook: Zipmex Asia

Thailand:
Email: [email protected]
Facebook: Zipmex Thailand

Indonesia
Email: [email protected]
Facebook: Zipmex Indonesia

Australia:
Email: [email protected]
Facebook: Zipmex Australia

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.