Support Center > Trading > How do I cancel a limit order?

How do I cancel a limit order?

Web browser
Mobile app

Web browser

1. Trade
Click ‘Trade’ on the navigation bar. Go to the bottom left part of the screen, you will see ‘Open Orders’. Press the trash can symbol πŸ—‘ to cancel.

2. Wallets
At ‘Wallets’, you can click ‘Transaction History’. You will be redirected to the ‘Open Orders’ page where you can cancel the unmatched trading order(s).

3. Transactions
Click ‘Transactions’ from the menu bar. Select ‘Open Orders’ from the drop down list. Go ahead and ‘Cancel’ the trading order(s).
You can filter the data by date, assets and order type by using the filter function. Your open orders history can also be downloaded as a .CSV file.

Mobile app

1. Home
Hop on to the ‘Home’ page under the ‘Open Orders’ section, then click the selected order to cancel it.

2. Markets
At ‘Markets’, select the coin or token from the list and click on the history symbol located in the top-right of the screen. See your unmatched order(s) at ‘Open Orders’.

3.Wallets
Hover over to the History symbol, top-right of the screen, and select the ‘Open Orders’ page to see your open order.

4. Profile
On the Profile page, ‘Wallets’ section, go to ‘Transactions’, then click ‘Open Orders’.

You can cancel the limit order(s) only if it has not been matched with other sell / buy orders.
How will I know if my limit order was already matched?

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We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

Cryptocurrency and digital token involve high risks; investors may lose all investment money and should study information carefully and make investments according to own risk profile.

Zipmex Company Limited ("Company") operates a digital assets brokerage business. In order to increase the liquidity for digital assets trading on the Company's exchange platform, the Company sends and receives trade orders from one third-party exchange which is Zipmex SG, our affiliated company located in Singapore. No fees or compensation is provided between the parties. Any references to Zipmex SG is a reference to Zipmex Pte. Ltd.