What to do if the system says I have insufficient funds?
Kindly check the following before reaching out to our customer support
– Ensure you have enough THB or crypto to buy or sell
– Ensure your crypto is tranferred to ‘Trade wallet’ before making buy or sell order
If the issue still persists, please feel free to contact our support team at any time.
Official channels to contact our Customer Support
1. Live Chat
Web: https://zipmex.com/th/en/ or https://zipmex.com/th/accounts/sign-in
Mobile app: Go to ‘Profile’, click ‘Live Chat’
2. Line Official: @zipmex or click here
3. Facebook: Zipmex Thailand
4. Email: [email protected]
Beware of fake websites and fake social media accounts