Update On Moratorium Application

December 02, 2022

2 December 2022

Dear Zipmex customer, 

Please be informed that at the hearings of the extension of time applications this morning (HC/SUMS 4184, 4185, 4186, 4187 and 4188 of 2022), the Singapore High Court has granted extensions of each of the moratoria in respect of each of Zipmex Company Limited, Zipmex Pte Ltd, Zipmex Asia Pte Ltd (“Zipmex Asia”), Zipmex Australia Pty Ltd and PT Zipmex Exchange Indonesia respectively until 2 April 2023.

The Singapore High Court has further directed that any application for super-priority for rescue financing by Zipmex Asia be fixed for hearing on 21 December 2022 at 10 am.

Thank you for your continued support in our restructuring, and we are committed to providing you with further material updates on the restructuring as and when they arise.

For further enquiries, reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Singapore:
Email: [email protected]
Facebook: Zipmex Asia

Thailand:
Email: [email protected]
Facebook: Zipmex Thailand

Indonesia
Email: [email protected]
Facebook: Zipmex Indonesia

Australia:
Email: [email protected]
Facebook: Zipmex Asia

Thank you.

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RISK WARNING ON DIGITAL PAYMENT TOKEN SERVICES

The Monetary Authority of Singapore ("MAS") requires us to provide this risk warning to you as a customer of Zipmex.

Before you pay Zipmex any money or DPT, you must be aware of the following.

  1. Zipmex is not currently licensed by MAS to provide DPT services. This means that you will not be able to recover all the money or DPTs you paid to Zipmex if Zipmex’s business fails.
  2. You should not transact in the DPT if you are not familiar with this DPT. This includes how the DPT is created, and how the DPT you intend to transact is transferred or held by Zipmex.
  3. You should be aware that the value of DPTs may fluctuate greatly. You should buy DPTs only if you are prepared to accept the risk of losing all of the money you put into such tokens.
  4. You should be aware that Zipmex may offer services related to DPTs which are promoted as having a stable value, commonly known as “stablecoin”.
  5. DPT held in your Hosted Wallet is not subject to the Singapore Deposit Insurance Scheme (“SDIC”) or any similar insurance or guaranty scheme of any other jurisdiction. In addition, funds stored in your Fiat Wallet do not benefit from the SDIC or any similar insurance or guaranty scheme of any other jurisdiction.

ZipUp+ products have not been approved by the Monetary Authority of Singapore (“MAS”) under the Payment Services Act 2019 and MAS has not reviewed or approved any features of these product offerings. Please review this link for the full terms and conditions and risk disclosure.

ZipUp+ products are not defined as “deposits” under Section 4B of the Banking Act and hence there is no insurance by the Singapore Deposit Insurance Corporation Limited in the event if Zipmex Pte. Ltd. fails.