Announcement: ZipLock will be temporarily paused from 7 February 2023

January 31, 2023

ZipLock will be temporarily paused from Tuesday, 7 February 2023 at 00:00 (UTC+7) until further notice. We thank you for your support as we work towards building new features and expanding our ecosystem to ensure you have the best crypto trading experience.

ZMT assets that you have locked before Tuesday, 7 February 2023 00:00 (UTC+7) will continue to earn you daily bonuses and discounted trading fees in accordance with ZipLock’s terms and services. 

In the meantime, ZMT assets that you hold in your Z Wallet or Trade Wallet will continue to remain in your account and can be withdrawn to another wallet as usual. To find the list of exchanges where you can trade your ZMT, please visit this page.

Please note that withdrawal fees will continue to be applicable for all withdrawal requests. Click here to check the full list of our withdrawal fees or visit this page to learn how to withdraw your assets.

We apologize in advance for any inconvenience caused. Thank you for your continued trust and support for Zipmex.

For further enquiries, please reach out to Customer Support on Live Chat – we’re ready to help 24/7.

Email: [email protected]
Telegram: Zipmex Indonesia
Facebook: Zipmex Indonesia
Instagram: @zipmexindonesia
Twitter: @zipmexindonesia

*Investing in digital assets carries a high level of risk, including the risk of losing all of the invested amount. Investors should refer to the offering information prior to investing as well as invest appropriately with acceptable risk levels. For more information visit

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides financial access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.

ZEI is currently registered under and listed by Bappebti as a candidate merchant. To date, the Indonesian government has established crypto assets as commodities which can be determined as the subjects of futures contracts, which can be traded through the Futures Exchange (of crypto assets).


Before you use the Services, you must be aware of the following:

  1. You should not transact Digital Assets if you are not familiar with Digital Assets. Transacting Digital Assets may not be suitable for you if you are not familiar with the technology of the Services that are provided.
  2. You should be aware that the value of Digital Assets may fluctuate greatly. You should buy Digital Assets only if you are prepared to accept the risk of losing all of the money you put into such Digital Assets.
  3. You should be aware that although we strive to provide you with excellent service, we do not guarantee that the Site or Services will be available without interruption.
  4. Digital Assets held in your Hosted Wallet and funds in your Fiat Wallet are not subject to the Indonesian insurance or guarantee scheme as provided by the Indonesian Deposit Insurance Corporation (Lembaga Penjamin Simpanan).