Support Center > Other topics > Delisting tokens

Delisting tokens

No. QuestionsAnswer
1Why are we delisting these tokens?This is to optimize the way we do things at Zipmex and to have the best tokens listed on our exchange for our customers to have the best trading experience.  Zipmex will continually assess and manage the tokens on its platforms to ensure that all tokens have sufficient liquidity.
2Will Zipmex be delisting more tokens in the future?Zipmex will consider its plans to streamline operations and will be evaluating tokens on a regular basis to make sure that all tokens on our platform still qualify for the original listing.
3Will Zipmex be adding new tokens in the future?Zipmex will consider adding more tokens onto its exchange at a later stage, and will consider adding new and exciting projects when the time’s right for the business and the company.
4Where can I get the updated list of listed tokens?The updated list can be viewed on
5Will Zipmex be enabling deposits/withdrawals on the exchange for all the tokens that are currently trade only?As mentioned in our previous town hall, Zipmex will be enabling all tokens that are currently ‘trade only’ to have full deposit and withdrawal functionality within the next 4 – 6 weeks. Please note that this process takes time as it requires us to make changes to our back-end wallet infrastructure.
6How is my token value calculated after delisting?THB (or any fiat value) value will be based on the last traded price prior to delisting (usually will be wrong if we calculate THB amount based on current prices)
7Why does the token show as ‘under maintenance’?This is because that token has already been delisted and can no longer be traded on Zipmex platform.
8How can I check the value of my tokens prior to the delisting?The value of your assets are derived from (price x amount of token). For price accuracy, It is in the best interest of the user to refer to the primary information source such as for token price on the delisted date.
9How do I know if the balance is the same before and after delisting?Balance can be checked in the wallet section via both website and app. Your asset balance will be the same before and after assets delisting as we do not touch your user holdings.

Have more questions?

Contact Us

We offer investors a variety of opportunities in the digital assets industry. Our innovative platform provides access for anyone seeking investment returns anywhere, anytime. Our ecosystem aims at making finance an everyday enriching activity.


The Monetary Authority of Singapore ("MAS") requires us to provide this risk warning to you as a customer of Zipmex.

Before you pay Zipmex any money or DPT, you must be aware of the following.

  1. Zipmex is not currently licensed by MAS to provide DPT services. This means that you will not be able to recover all the money or DPTs you paid to Zipmex if Zipmex’s business fails.
  2. You should not transact in the DPT if you are not familiar with this DPT. This includes how the DPT is created, and how the DPT you intend to transact is transferred or held by Zipmex.
  3. You should be aware that the value of DPTs may fluctuate greatly. You should buy DPTs only if you are prepared to accept the risk of losing all of the money you put into such tokens.
  4. You should be aware that Zipmex may offer services related to DPTs which are promoted as having a stable value, commonly known as “stablecoin”.
  5. DPT held in your Hosted Wallet is not subject to the Singapore Deposit Insurance Scheme (“SDIC”) or any similar insurance or guaranty scheme of any other jurisdiction. In addition, funds stored in your Fiat Wallet do not benefit from the SDIC or any similar insurance or guaranty scheme of any other jurisdiction.

ZipUp+ products have not been approved by the Monetary Authority of Singapore (“MAS”) under the Payment Services Act 2019 and MAS has not reviewed or approved any features of these product offerings. Please review this link for the full terms and conditions and risk disclosure.