Support Center > Deposit and Withdraw > Why was my wire rejected?

Why was my wire rejected?

Wires are returned for the following reasons:

  • Bank account name on wire does not match the Zipmex account holder’s name
  • The sending bank account is not registered to your Zipmex account
  • The account number on wire transfer does not match the bank account registered to your Zipmex account
  • Sent from a trust, IRA, or business bank account

The return of your funds may take up to ten (10) business days.

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