Support Center > Account management > How do I change my password?

How do I change my password?

Select “Problem logging in” and then “I’m an existing user and I forgot my password” located on

Follow the instructions on the next page by entering your registered email address and Zipmex will send you an email to reset your password.

For security purposes, resetting a forgotten password will result in a 24-hour hold on digital assets withdrawals.

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